Troubleshooting

Answers to common issues.

Installation/Operation Issues

If you're encountering problems with installing, reinstalling, or running inFlight, follow these steps to fully clean and reinstall the inFlight addon:

1. Navigate to the following directory: C:\Users\[YourUsername]\AppData\Local\Apps\2.0\ (Replace [YourUsername] with your actual Windows username.)

2. In this folder, search for inFlight Console.

3. Once you locate inFlight Console.exe, right-click on it and choose Open file location.

4. In the File Explorer window that opens, move one level up to the parent directory, then delete the entire folder.

5. Additionally, you can try uninstalling inFlight from the Installed Apps section under Settings > Apps in Windows.

Other Operational Issues

If you're experiencing issues with the inFlight addon—such as missing sounds or voices, incorrect trigger behavior, or other unexpected behavior—please follow these steps:

1. Reset all settings to default.

2. Log out of the app, then log back in to reinitialize it with the updated settings and your login information.

If the issue persists after these steps, please contact our support team at [e-mail] for further assistance.